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MGN Plasters

T&C and Privacy Policy

Terms & Conditions and Privacy Policy

Effective date: 15/03/2026

Privacy Policy

Who we are

Welcome to the webshop of MGN Plasters, operated by Core Conservation Ltd, the sole distributor of MGN plasters in the United Kingdom and Ireland.

Corporate website:
https://www.coreconservation.co.uk

Information, guidance and technical resources relating to the MGN lime plaster product range:
https://romanlime.co.uk

Webshop address:
https://mgnplasters.co.uk

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and share information when you visit our website or place an order.

Information We Collect

Personal Information

When you place an order or contact us through the website we may collect personal information including:

Order Information

We also collect information relating to your purchase, including:

Usage Information

We may collect technical information about how visitors use the website, such as:

If you request a password reset, your IP address will be included in the reset email.

Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared with trusted third-party providers where necessary to operate the website and fulfil orders, including:

We may also disclose personal information where required by law or in response to legal requests.

Visitor comments may be checked through an automated spam detection service.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or disclosure.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (for example videos, images or articles). Embedded content from other websites behaves exactly as if you had visited that external website directly.

These websites may collect information about you, use cookies, include additional third-party tracking, and monitor your interaction with the embedded content, particularly if you are logged into those services.

Data Retention

If you leave a comment on the website, the comment and its metadata may be retained indefinitely. This allows us to recognise and approve follow-up comments automatically rather than holding them in a moderation queue.

For users who register on our website (if applicable), we store the personal information provided within their user profile. Registered users can view, edit or delete their personal information at any time, except for their username. Website administrators can also access and edit this information.

Your Rights

You have the right to request access to the personal data we hold about you and to request corrections or deletion where appropriate.

These rights do not apply to data we are required to retain for administrative, legal or security purposes.

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised effective date.

Contact

If you have any questions regarding this Privacy Policy, please contact us:

Core Conservation Ltd
25 Old Star Road
Newtongrange, Dalkeith EH22 4NR

Phone: 0131 654 9074

Terms & Conditions

Effective date: 15/03/2026

These Terms and Conditions govern your use of the MGN Plasters webshop and the purchase of products through our website. By placing an order, you agree to these terms.

Ordering

Eligibility

Customers must be 18 years of age or older to place an order through our website.

Order Acceptance

All orders are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.

Once your order has been accepted, you will receive a confirmation email.

Pricing and Payment

Pricing

All prices are displayed in GBP and include 20% VAT, which is shown on the checkout page.

Payment Methods

We accept the following payment methods:

Payment must be received in full before an order is dispatched.

Shipping and Delivery

Shipping Areas

We currently ship within the United Kingdom and the European Union.

Delivery Times

Estimated delivery time is within 14 days, including orders placed for items on backorder.

Delays are uncommon but may occasionally occur due to circumstances beyond our control.

Returns and Refunds

Returns

Most undamaged and unopened items, stored in appropriate dry conditions, may be returned within 30 days of delivery.

Returned products may be eligible for a 50% refund, provided that:

Customers are responsible for arranging and covering the cost of return shipping.

Please contact us using the website contact form before returning any products.

Refunds

Once returned items have been received and inspected, refunds will be processed within 14 days.

A receipt or proof of purchase may be required to complete the return process.

Late or Missing Refunds

If you have not yet received a refund:

  1. Check your bank account again.
  2. Contact your credit card provider, as processing times may vary.
  3. Contact your bank.

If you have completed these steps and still have not received your refund, please contact us.

Liability

Core Conservation Ltd shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Governing Law

These terms are governed by the applicable laws of the United Kingdom or the European Union, depending on the relevant jurisdiction.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any updates will be posted on this page with the revised effective date.

Contact

If you have any questions regarding these Terms and Conditions, please contact us

Contact – MGN Plasters

Thank you for visiting MGN Plasters.